If your paper shredder won’t function properly there are a number of simple things you can do to try and get it working again:
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Turn off the shredder:
Unplugging your shredder for approximately one hour may allow it time to cool down if it has simply overheated.
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Put your shredder into reverse mode:
If your shredder has an unseen jam caused by paper - putting it into a reverse mode can help clear the jam.
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Oil your shredder:
In order for shredders to function effectively you need to oil them frequently - a simple action such as this may help to resolve the issue. Click here to see our full range of shredder oils and lubricants.
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Clear the cutter heads:
Turn your shredder off and carefully clear any dust or shredded paper from the cutting heads.
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Make sure that the waste bin and shredder head etc are properly in place:
Some shredders have a safety feature whereby if any such component is not correctly in place then the shredder will not function.
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Ensure that you are not trying to shred too many pieces of paper in one go:
Shredders have a maximum number of sheets that they can accept at a time.
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Is the waste bin full?
Some shredders will stop working if the bin is full.
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Check the power supply.
Obvious to state we know, but try plugging your shredder into an alternative power source.
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Check your shredder manual or contact the manufacturer:
If the above steps don’t resolve the problem, try consulting your shredder manual or manufacturer website. Please see below links to major shredder manufacturer’s support pages and user manuals:
Lastly, remember to exercise caution whenever you carry out shredder repairs and maintenance. Keep body parts and clothing away from shredder blades!
Click here for more on oiling a shredder and here for shredder safety guidelines.